Conditions of purchase

Introduction

(Together with the documents mentioned) this document sets out the conditions that govern the use of this web site and the purchase of products in the same (hereinafter, the "terms").

Please read the terms carefully before using this website. To use this web site or place an order through it, you agree is bound by these conditions, so if you are not in accordance with all conditions, should not use this website.

These conditions may be modified. It is your responsibility to read them periodically, since the conditions in force at the time of use of the website or of the contract (as this is defined later) will be that applicable.

The contract (as this is defined later) can formalize, at your choice, in any of the languages in which the conditions are available on this web site.

Our data

In compliance with article 10 of law 34/2002, of 11 July, of services of the information society and electronic commerce, our data are as follows.

This website is operated under the trademark LOKOLOKO and remain the property of garage chart S.L., domiciled in the province of Almería and CIF B04652590

User/customer dataof the web

The information or personal data that you provide us about you will be treated pursuant to the provisions of the privacy policy. To make use of this website you consent to the processing of such information and data and declares that all information or data you provide are accurate and correspond to reality.

Use of the web

To make use of this website and/or place orders through it you agree:

    • Make use of this web site only to perform queries or legally valid orders.
    • Not make any false or fraudulent orders. If you could reasonably be considered that an order of this kind has been made we will be authorized to cancel it and report to the relevant authorities.
    • Provide us your address e-mail, postal address and/or other contact details for a truthful and accurate. In addition, you consent that we will make use of that information for us to contact you if necessary.

If you do not provide us all the information we need, we will not place your order.

To place an order through this web site, you warrant to be over 18 and have legal capacity to enter into contracts.

Refusal to process an order

We reserve the right to withdraw any products from this website at any time and to remove or modify anymaterial or content of the same. Although we do our best to always process all orders, there may be exceptional circumstances that require us to reject an order processing after sending the confirmation of order, so we reserve the right to do so at any time, at our sole discretion.

We will not be liable to you or any third party by the fact remove any product from this website, regardless of if the product has been sold or not, remove or modify any material or content on the website or for refusing to process an order once we have sent you the confirmation of order.

Shipping

Shipping to Spain

Free shipping on order over 150€ (Peninsula and Balearic only with Correos)

Peninsula

Saturdays*Saturday delivery9.99€
Express24/48 hours5.95€
Cheap home delivery3-5 Days4.95€
Cheaps office delivery**3-5 Days3.95€

*For delivery on saturday of the current week, purchase before thuesday, if not, we will send the order to your home the next saturday.
**Delivery on Correos's post office.

Balearis

Cheap home delivery3-5 Días6.95€
Cheaps office delivery3-5 Días5.95€

Canarias (*)

Cheap home delivery3-5 Days18€
Cheaps office delivery3-5 Days15€

Ceuta y Melilla (*)

Cheap home delivery3-5 Days20€
Cheaps office delivery3-5 Days18€

* The orders to Canarias, Ceuta and Melilla are free of VAT by article 21 of the law 37/1992, without loss of taxes corresponding to the current regulation per each territory. Lokoloko is not responisble of customs duty.

International Shipping

Europe Shipping

Include next countries: Portugal, Belgium, France, Italy, Monaco, Germany, Holland, Luxemburg, United Kingdom, Austria, Denmark, Findland, Greece, Irland, Sweden, Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Estonian, Hungary, Lithuania, Malta, Poland, Czech Republic, Romania.
5-7 days. Since 16,80

Switzerland

Switzerland is an exceptino because of customs. Since 29,50€.
Delveries have not IVA (Spanish tax) by implementation in 21 article of law 37/1992, without damage of pertinent taxes and duties in agreement to current rules in every territories.
Costs of exporting customs paperwork included.

Shipping to America

Shipments to all american countries.
5-7 days Delivery with Correos International. Since 23€

Delveries have not IVA (Spanish tax) by implementation in 21 article of law 37/1992, without damage of pertinent taxes and duties in agreement to current rules in every territories.
Costs of exporting customs paperwork included.

General Information to every shipping. (Important reading)

In case of products or services paid by bank transfer the order will send to you when the bank confirms the payment, so you must to add 1 or 2 days more for the delivery.
No deliveries on saturday and holidays.
Your order will deliver to you in any moment between 8am and 8pm from monday to friday (except holidays). It's necessary a signature on the delivery paper.

If you aren't at home to recieve the parcel, the shipper leaves to you a note and he will try a second time the next normal day.

It's obligatory to check the package contents at the same time you recieve it to inform any claim to need. After 48h of the reception, the reimbursement by breaking shipping is not guaranteed.

Reimbursement

Requirements for a refound

  • In case of some article arrives imperfect, or different colour or size or incomplete. Once we receiving and cheking the product, Lokoloko will make a new free shipping to fix the last one.
  • The merchandises of lokoloko.es are making in agreement to customer specifications, so they're free of waiver. No change of orders made correctly.
  • All products returned (including instructions, box, etc) have to be like the begining of the delivery.
  • Derivate shipping cost of the product returned will be paid by customer.

Returns period

  • You have 7 working days to make a order refund if you complete the requirement said before. To return your order, send it to:
    Ctra. N-340 km 447.8 s/n 04230 Huércal de Almería (Almería)
    If you need info or you want to ask something, please, send an email to: info@lokoloko.es

Forms of payment

Credit / debit cards

With this method of payment you can pay by: Visa, Visa electron, Mastercard and American Express.
The transaction will be made on a Bank secure web platform, encrypts information with SSL protocol. 

Can your credit card be rejected?

Your card can be rejected for the following reasons:
-The card may be expired. Check that your card does not exceed the expiry date.
-It can be that the card limit has been reached. Consultation with your bank that the card has not exceeded the amount permitted for making purchases.
-May be incorrectly entered data. Check that you have correctly filled in all required fields.

PayPal

With this method of payment you can pay with a Paypal account and if you don't have it platform provides the option d eun standard credit card payment.
The transaction will take place in a web platform secure encrypting the information with SSL protocol.

Bank transfer

By bank transfer or deposit into account. Ordering, select payment by transfer, and confirm the order, appear the bank details to make the payment in our account. We will also send an email to the account you register with which will provide you with information about your order and datato be able to make the payment.

Orders with payment by bank transfer or deposit account, the client has within 48 hours for payment. If the transfer or the payment is not received during that period, Aura will cancel your order.

Price and payment

The price of each product will be which are required at all times on our web site, except in cases of obvious error. While we try to ensure that all prices listed on the page are accurate, errors may occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancel it. If we cannot get in touch with you, the orders will be deemed cancelled and the amounts that have been paid will be refunded fully.

Will not be bound to supply you with any product at the incorrect price lower (even if we have sent you confirmation of shipment) if the error in the price is obvious and unmistakable and it had been able to be recognized reasonably by you as incorrect price.

Prices on this website include VAT, but exclude delivery costs, which will be added to the total amount due as set out in our delivery costs Guide.

Prices may change at any time, but (except in the establishedformerly) possible changes will not affect orders with respect to which we have already sent a shipping confirmation.

Once you have made your purchases, all items that you want to buy will be added to your cart and the next step will be to process the order and make the payment.

You can make the payment with Visa cards, Mastercard, Paypal and bank transfer. To minimize the risk of unauthorized access, your card information is encrypted. Once we receive your order, we will do a pre-authorization on your card to ensure there are sufficient funds to complete the transaction. The charge on your card will be when your order leaves our warehouse.

When you click on "Buy" you are confirming that the credit card is yours or is the legitimate owner of the card.

Credit cards will be subject to checks and authorization by the authority of the same, but if that entity does not authorize the payment, we will not be responsible for any delay or failure of delivery and not we formalize any contract with you.

ADDED VALUE TAX

In accordance with the provisions of article 68 of the law 37/1992 of 28 December, the value added tax, delivery of items shall be located in the territory of application of VAT Spanish if the delivery address is in the territorySpanish except Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the legally applicable at each time according to the specific article in question.

Orders with destination Canary Islands, Ceuta and Melilla, and outside the European Union, the deliveries will be VAT exempt by application of the provisions of article 21 of law 37/1992, without prejudice to the application of taxes and related tariffs in accordance with the regulations in force in each of these territories.