Shipping

Shipping to Spain

Free shipping on order over 150€ (Peninsula and Balearic. Only cheap delivery)

Peninsula

Saturdays* Saturday delivery 9.99€
Express 24/48 hours 5.95€
Cheap home delivery 3-5 Days 4.95€
Cheaps office delivery** 3-5 Days 3.95€

Balearis

Cheap home delivery 3-5 Días 6.95€
Cheaps office delivery 3-5 Días 5.95€

Canarias (*)

Cheap home delivery 3-5 Days 18€
Cheaps office delivery 3-5 Days 15€

Ceuta y Melilla (*)

Cheap home delivery 3-5 Days 20€
Cheaps office delivery 3-5 Days 18€

* The orders to Canarias, Ceuta and Melilla are free of VAT by article 21 of the law 37/1992, without loss of taxes corresponding to the current regulation per each territory. Lokoloko is not responisble of customs duty.

*Saturdays: For delivery on saturday of the current week, purchase before thuesday, if not, we will send the order to your home the next saturday. Only in Peninsula.
*Cheaps office delivery: Delivery on Correos's post office.

International Shipping

Europe Shipping

Zone A

Include next countries: Germany, France, Austria, Belgium, Holland, Italy, Luxembourg, United Kingdom, Denmark, Slovakia, Slovenia, Findland, Greece, Ireland, Iceland, Lithuania, Norway, Sweden, Portugal.
5-7 days. Since 27,50€

Zone B

Rest of Europe.
5-7 days. Since 27€.

Switzerland

Switzerland is an exception because of customs duty. Since 27€.
Delveries have not IVA (Spanish tax) by implementation in 21 article of law 37/1992, without damage of pertinent taxes and duties in agreement to current rules in every territories.
Costs of exporting customs paperwork included.

Shipping to America

Shipments to all american countries.
5-7 days Delivery with Correos International. Since 23€

Delveries have not IVA (Spanish tax) by implementation in 21 article of law 37/1992, without damage of pertinent taxes and duties in agreement to current rules in every territories.
Costs of exporting customs paperwork included.

Shipping to Asia/Oceania

8-10 days. Since 40€.

Delveries have not IVA (Spanish tax) by implementation in 21 article of law 37/1992, without damage of pertinent taxes and duties in agreement to current rules in every territories.
Costs of exporting customs paperwork included.

*If you can't purchase from your country, please, contact to us.

General Information to every shipping. (Important reading)

In case of products or services paid by bank transfer the order will send to you when the bank confirms the payment, so you must to add 1 or 2 days more for the delivery.
No deliveries on saturday and holidays.
Your order will deliver to you in any moment between 8am and 8pm from monday to friday (except holidays). It's necessary a signature on the delivery paper.

If you aren't at home to recieve the parcel, the shipper leaves to you a note and he will try a second time the next normal day.

It's obligatory to check the package contents at the same time you recieve it to inform any claim to need. After 48h of the reception, the reimbursement by breaking shipping is not guaranteed.

Reimbursement

Requirements for a refound

  • In case of some article arrives imperfect, or different colour or size or incomplete. Once we receiving and cheking the product, Lokoloko will make a new free shipping to fix the last one.
  • The merchandises of lokoloko.es are making in agreement to customer specifications, so they're free of waiver. No change of orders made correctly.
  • All products returned (including instructions, box, etc) have to be like the begining of the delivery.
  • Derivate shipping cost of the product returned will be paid by customer.

Returns period

  • You have 7 working days to make a order refund if you complete the requirement said before. To return your order, send it to:
    Ctra. N-340 km 447.8 s/n 04230 Huércal de Almería (Almería)
    If you need info or you want to ask something, please, send an email to: info@lokoloko.es